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Retailers Often Underutilize Customer Data

There are many underutilized sources of customer data that retailers would benefit from, according to the results of a recent research study from A.T. Kearney that looks at how companies approach store operations.

According to the 2013 Achieving Excellence in Retail Operations (AERO) Study, while leading retailers were gaining from the use of customer data sources, less than half of those retailers collected social network data from third party domains, and just 8 percent thought such information made an important contribution to generating insights.

read more at "Retailers underutilizing customer data."

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Electronic Health Records 2.0: What Does the Future Hold?

This Expert voices panel focuses on Electronic Health Records 2.0, which aired on Federal News Radio (WFED) on February 28, 2012. Panelists include: Peter Basch, MD, FACP, Medical Director, Ambulatory EHR...

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