A Solution that Prepares Pharmacy for an EHR—Today

With the nation adopting an Electronic Healthcare Record (EHR) and the need to control spiraling healthcare costs, the Rx.com Electronic Pharmacy Record (EPR) is a technology solution for "the rest" of the Pharmacy industry. Itself a subset of the EHR, the Rx.com EPR satisfies the HIT mandates included in ARRA 2009 to help pharmacies offer better, more integrated patient care.

The Rx.com EPR functions as a nationwide database of prescription and patient demographic data, consolidated for each individual patient. This interoperable database already contains over 92 million patient records with almost two billion prescription records from over 6,400 pharmacies across the US. Data in the EPR is cleansed, merged, and is fully portable.

Healthcare providers authorized to access the EHR can provide a greater continuity of care and higher level of service to their patients.

The Rx.com Solution

The Rx.com Electronic Pharmacy Record (EPR) equips pharmacies to perform true chain-wide drug utilization review (DUR) for patients, regardless of which store in your chain they shop. As a result, your patients can visit any of your stores for their prescription needs while your chain offers a safer, more convenient healthcare experience. The EPR also allows physicans to review a patient's prescription profile and hospitals to perform reviews of patients' healthcare information upon admission and reconciliation upon discharge.

EPR provides enhanced safety and convenience for patients. They can view their complete medication profile for all prescriptions filled at stores and upload their prescription profiles to their Microsoft HealthVaultTM accounts.

Currently, over 6,400 pharmacies—representing over 92 million patients and almost 2 billion prescriptions— have implemented the Electronic Healthcare Record technology. As a result, these pharmacies are already compliant with the Health Information Technology requirements legislated by the American Recovery and Reinvestment Act of 2009.


  • Integration with Microsoft HealthVault allows pharmacies that aggregate their data in the EPR to make this data available for their patients who maintain Personal Healthcare Records with HealthVault.
  • Real-time, centralized patient database facilitates chain-wide DUR screening
  • Patient data merged and cleansed
    • Addresses verified and standardized using the US postal code database
    • Automated merge process displays potential duplicates
    • Merge history accessible by headquarters staff
  • Seamless link to Rx.com Fulfillment Center
  • Centralized profiles include prescriptions filled by all stores in the chain
  • Provides patients with online access to drug images, information (English and Spanish), and interactions
  • Patient authentication and minor registration managed by Rx.com
  • Up-to-date, convenient, wallet-size medication list available anytime
  • Links to application software allows patients to sign up for special discount prescription programs right on the web site.
  • Disaster Recovery program allows restored records of prescription files immediately
  • Safe and Secure
    • EHR hosted by Rx.com and secured in a Co-Location Facility
    • Fault-tolerant, controlled environment
    • Data stored in separate databases
    • IBM performance hardware
    • Industry-standard components including Oracle® and WebLogic™

For more information on the Rx.com EPR, click here to contact us by email or call 1-800-433-5719.


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Glossary and FAQs

What is an EHR?

An Electronic Healthcare Record(EHR) is a computerized, portable, interoperable healthcare record in which the data is provided by a healthcare professional, preferably as a by-product of providing patient care. These records contain interoperable data from physicians, nurses, hospitals, pharmacies, labs, and other healthcare practitioners.

This healthcare record is managed ONLY by healthcare professionals and meets all requirements for professional use. Each healthcare specialty contributes a portion of the record.

What is an EPR?

An Electronic Pharmacy Record (EPR) is a complete, clinically accurate pharmacy database created by pharmacists, pharmacy technicians, physicians, and nurses from electronic prescriptions and the prescription filling process which are portable and interoperable among healthcare practitioners.

An EPR may also contain standardized medication therapy management (MTM) data associated with the patient’s prescriptions and disease state. This record is only a PORTION of the EHR specializing in pharmacy data.

What is a PHR?

A Personal Healthcare Record (PHR) is a computerized healthcare record created by the patient or other non-professional care giver on behalf of the patient. This healthcare record is managed by non professionals who can eliminate or modify the record. Therefore it does not comply with OBRA 90 or NCQA requirements for use by healthcare professionals.

Microsoft HealthVaultTM is an example of PHRs.

Why it matters to you.

EHRs, PHRs, and EPRs matter to you because they are now part of a federal mandate. Your medical history will be a part of one, or more, of these types of electronic medical records. In fact, if your doctor or his staff enters information in a computer during an office visit, this is already happening.


Q. If my doctor uses an EHR as a part of my healthcare, will it cost me more money?
A. The intent of an EHR is to LOWER healthcare costs by centralizing all of your healthcare information in one location, where all your healthcare providers can access it. As a result, they can make better and more complete decisions about your healthcare.

Q. Can't everyone at the hospital see all my private details?
A. Only healthcare providers directly involved in your care should be accessing your records. Your EHR is protected by strict HIPAA privacy and accountability laws just like your protected healthcare information (PHI) is today. The American Reinvestment and Recovery Act of 2009 further strengthens the protection of your electronic healthcare information.

If someone or an entity inappropriately accesses your EHR, it is a breach of the law and they and the entity they work for are subject to severe penalties, fines, and jail time.